Returns & Exchanges
At Arctic Fox & Co., we want you to be completely satisfied with your sustainable fashion choices. If your order isn't quite right, you can return any unworn items in their original packaging within 30 days of delivery.
Initiate Your Return
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Pack Your Items
Carefully place the items in their original packaging, ensuring all tags are attached and the product is in its original condition.
Label and Post
Print your prepaid shipping label, attach it to the outside of your parcel, and drop it off at your nearest authorized courier point.
Receive Your Refund
Once our warehouse team inspects your return, we will process your refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing